Reviews
Real businesses, real results. Every review below is from a verified customer or a public Google review.
“Bryce at velocity business solutions is great to work with. He helped us understand our processing fees and got us set up with a better solution. Super easy to deal with and very professional. Would definitely recommend.”
Google Review
“I have been using this company for a long time Kristen has such amazing customer service skills any time I had any questions Kristen made sure she clarified and helped me understand. She was just so wonderful and helpful. Thank you again Kristen.”
Google Review
“I highly recommend Velocity for any salon owner. I was struggling to find a system that balanced cost and features for my appointments and walk-ins. Marlon helped me with the installation and walked me through adding my staff into the system. Two weeks in, and the transition from paper to digital has been seamless. The all-in-one register is exactly what I needed.”
Google Review
“Bryce at Velocity provided absolutely incredible service. From start to finish, he made the entire setup smooth, simple, and stress-free. He took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident in the decisions I was making. It’s rare to find someone so responsive, knowledgeable, and genuinely invested in helping your business succeed. I truly appreciate the professionalism and care Bryce brought to the process — highly recommend working with him at Velocity!”
Google Review
“We partner with Bryce at Velocity. He definitely goes out of his way to make sure our customers are taken care of. 10/10 from us”
Google Review
“We worked directly with Darienne to upgrade our POS and credit card processing, and she was outstanding. She took the time to review our statements line by line and showed us exactly where we were overpaying. She walked us through Clover and SwipeSimple options and made sure we chose what actually fit our business. The transition was smooth. Highly recommend working with Darienne if you want someone knowledgeable and transparent.”
Google Review
“Our jewelry store needed secure terminals and gift cards. Velocity delivered both and the hardware looks clean on the counter.”
Jewelry owner
“PCI compliance was a headache I kept putting off. Velocity walked me through it and set up reminders so I never miss a deadline now.”
Retail owner
“I've worked with a lot of ISOs. Velocity is the first one that didn't disappear after the install. They're still involved a year later.”
Franchisee
“As a gym, we needed recurring billing and memberships. They configured it all and our member churn dropped because payments stopped failing.”
Gym owner
“Velocity set up our online ordering payments and synced it with our POS. Reconciliation used to take hours, now it's automatic.”
Restaurant owner
“Switched from a big processor and the statement is finally readable. Same service, lower cost, and someone I can call by name.”
Retail owner
“Our vet clinic needed to integrate payments with our software. Velocity figured out the connection and made it work. Knowledgeable and patient.”
Veterinary
“Set us up with SwipeSimple for our mobile detailing business. Took payments in the field the next day. Simple, fast, and the rate is fair.”
Automotive
“The funding helped us remodel the dining room without touching our cash flow. Paid it back through card sales and it was seamless.”
Restaurant owner
“I called support at 9pm and someone actually answered. Resolved a terminal issue in ten minutes. That never happened with our old processor.”
Convenience store owner
“We're a nonprofit and every dollar matters. Velocity's wholesale rate program cut our fees and the team understood our budget. Couldn't recommend them more.”
Nonprofit director
“Our salon needed gift cards and loyalty together. Velocity got it running on our tablets in a day and trained the front desk. Clients love it.”
Salon owner
“They reviewed my statement for free and showed me exactly where I was overpaying. Switched and saved about 30% a month. No pressure, just numbers.”
Retail owner
“I run three retail shops and was tired of being treated like a number. Velocity set up Clover at every location and still calls to check in. Real humans, real help.”
Retail owner
“Velocity moved us to dual pricing and our processing costs basically disappeared. The team handled the signage and the register updates, and we didn't lift a finger.”
Restaurant owner
“I just signed up and received the equipment three days later, which was great. The customer service — from the gentleman who came to my business, to the one who set everything up, to tech support who walked me through it — has been wonderful.”
Verified customer
“Velocity provides me with excellent customer service every time I need anything. Both Colleen & Tia assist me the most — they are my go-to's.”
Verified customer
“Darin helped me save some money each month along with upgrading all my equipment. As a small business owner, this resonated with me. I appreciate all of the help!”
Small business owner
“Marcus is very easy to do business with, and he got everything set up!”
Verified customer
“Could not be happier with Velocity for lowering my costs to take credit card payments. The other important thing to me is now my online payment page is completely integrated with my website, and clients find it so much easier to use.”
Verified customer
“They set up Clover across all three of our locations and still check in months later. That never happened with our old processor.”
Operations
“Switching to Velocity cut our processing costs and finally gave us someone who actually picks up the phone.”
Owner
“The statement review caught a junk fee my previous processor had been charging for years. Getting that removed paid for the switch immediately.”
Retail owner
“Good experience overall. Install took a little longer than promised but the support team stayed on it until everything worked. Honest people.”
Retail owner
Tell us about your business and we'll show you exactly what fits — processing, POS, and pricing. No pushy sales, just a straight answer.